Privacy Policy

How we collect, use and protect your information

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Last updated: 21 July 2026

Cuore (“we”, “us”, or “our”) operates the website cuorekitchens.com and related showroom and design services for modular kitchens and wardrobes. This Privacy Policy explains what personal information we collect, how we use it, and your choices.

1. Information we collect

We may collect the following when you use our website, book an appointment, contact us, or visit our showroom:

  • Contact details: name, phone number, email address, city or project location
  • Project information: kitchen/wardrobe preferences, property type, budget range, preferred visit dates (as you provide them)
  • Communications: messages sent via contact forms, WhatsApp, phone, or email
  • Technical data: IP address, browser type, device type, pages visited, and similar analytics data collected automatically when you browse our site

We do not knowingly collect sensitive personal data (such as financial account passwords or government IDs) through the public website forms unless you choose to share them yourself.

2. How we use your information

We use personal information to:

  • Respond to enquiries and schedule showroom or design appointments
  • Provide design consultations, quotations, and project-related communication
  • Improve our website, content, and customer experience
  • Send service-related updates you request (for example, appointment confirmations)
  • Comply with legal obligations and protect our rights

We do not sell your personal information to third parties.

3. Legal basis / consent

Where applicable under Indian law (including the Digital Personal Data Protection Act, 2023, as implemented), we process personal data with your consent, or as reasonably necessary to fulfil a request you initiate (such as booking an appointment or requesting a quote), or for legitimate business purposes related to our services, subject to your rights.

4. Cookies and analytics

Our website may use cookies or similar technologies (including third-party tools such as analytics or hosting platforms) to remember preferences and understand site usage. You can control cookies through your browser settings. Disabling cookies may affect some site features.

5. Sharing of information

We may share information only as needed with:

  • Service providers who help us operate the website, forms, hosting, or communications (under appropriate confidentiality)
  • Professional partners involved in delivering your project (for example, installation teams), when relevant to your enquiry
  • Authorities if required by law or to protect safety, rights, or property

6. Data retention

We keep personal information only as long as needed for the purposes above, including responding to projects and maintaining business records, unless a longer period is required by law. You may request deletion subject to legal and operational limits.

7. Data security

We take reasonable technical and organisational measures to protect personal information against unauthorised access, loss, or misuse. No method of transmission over the internet is completely secure; please use care when sharing information online.

8. Your rights

Depending on applicable law, you may have the right to:

  • Request access to personal data we hold about you
  • Request correction of inaccurate data
  • Withdraw consent where processing is based on consent
  • Request deletion or restriction, subject to legal exceptions

To exercise these rights, contact us using the details below. We may need to verify your identity before responding.

9. Third-party links

Our site may link to third-party websites (for example, maps, social media, or messaging apps). We are not responsible for their privacy practices. Please review their policies separately.

10. Children’s privacy

Our services are directed at adults making design and purchase decisions. We do not knowingly collect personal information from children under 18. If you believe we have done so, please contact us so we can delete it.

11. Changes to this policy

We may update this Privacy Policy from time to time. The “Last updated” date at the top will change when we do. Continued use of the website after updates means you acknowledge the revised policy.

12. Contact us

For privacy-related questions or requests:

Related: Terms of Service · Contact